I’m Brand New

How does all of this work?

Craft Collective is a creative community of local artisans and small businesses. We choose a diverse group of quality shops to join our store. Each shop owner (often called a Vendor) rents a portion of the store. The vendor uploads their inventory and photos into the Vendor portal. Customers are able to shop multiple small shops all under one roof and e-commerce platform. When they find an item they want to purchase, they take the item to the front register where our staff scans the barcode into our Point of Sale system which gives that vendor credit for that item. Online sales are available for in-store pickup, local delivery, or shipping. Each vendor can login to see his/her daily sales. At the end of the month, Craft Collective cuts a check to the Vendor for their total sales minus the next month’s rent and applicable fees.

Vendors do not need to be present at the store to make sales. Just setup your inventory, tag your merchandise, and let us do the rest. We even ship your items (with the exception of furniture)! You can open a new business and sell your products without the stress and expense of having your own brick and mortar store. You can open a hop AND keep your day job.

How much does it cost?

We charge a monthly rent for the space and a small commission on sales. These depend on which space you choose. Talk to the store manager for more information.

How long is a lease?

Our leases are 6 months long and auto-renew each month.

How do I become a vendor?

Fill out the vendor application. We’ll review your application and send you an email. The email will either be an acceptance or waitlist determination.

How does Craft Collective choose who comes into the store?

We look at all the applications we have on file and make a determination on who we feel would be the best fit for the specific space we have available. We take into account the size and location of the space, the quality and unique nature of the items for sale, the look of each shop, and the experience of the shop owner.

I'm an Experienced Vendor

Are there work requirements?

No. We work for you not the other way around.

What are the costs and fees?

We charge a monthly rent for space and take a small percent of the sales to cover credit card fees and employee costs. Each store is uniquely setup for that location. Ask the store manager for details.

Does Craft Collective charge electric fees?

Yes, $10 each month is an optional add on if your space has electrical available. This is an option and not a requirement. You can choose a space with an outlet and not use the electric thus avoiding this charge.

How do you advertise?

We currently leverage social media campaigns to advertise. Our management team is seeking out other avenues of marketing.

How often do you post on Social Media?

Everyday! Well, this is our goal now with the inventory management being handled by vendors. We are seeking to hire a full time social media staff member that makes daily posts and monitors the comments.

Do you have special events?

Yes. We are working to incorporate events throughout the year like tent sales, sidewalk sales, Christmas Open House, Ladies Nights, and more.

Making your space your own makes a huge difference! We’ve seen historically that Vendors who make their space their own have additional success! We encourage you to get creative with your space’s design!

Setting Up Your Space

Walls and Structures 

WALL HEIGHT 
Walls are 7'8" tall with 1x6” trim extending 3-4” above the wall. 

Space Depth

Spaces are 2'6" deep unless otherwise stated. Vendors choosing wall spaces in the hallway are limited to slat walls with no greater than 2" hooks or shelving to hold products.

ALTERATIONS

If you would like to make alterations to your space, build a structure, or paint walls in your space, please obtain approval of the plans and color by Craft Collective staff.  Failure to obtain permission for paint colors and/or construction deemed unfit may result in an additional cost for correction.  Walls may be painted but trim or bookshelves (if applicable) may not in order to provide a unified and coherent look throughout the store.

Shelving, Racks, and Display Pieces

The setup and display of your space are opportunities to set your space apart and draw in shoppers to buy your products. Investing more time and energy during the setup process often increases your long-term sales prospects, so think outside the box! The shelving and racks should reflect the creativity and originality of our store community while staying true to the cohesive Craft Collective aesthetic. 

We ask that you steer clear of:

  • Pegboard
  • Four-way clothing racks
  • Metallic grid
  • Tables with folding legs
  • Cardboard/plastic boxes to display items

It you must use any of these display pieces, please cover them with another material or simply "dress them up" to ensure your space meets the aesthetic standard of Craft Collective.

Power and Lighting

LIGHTING AND OUTLETS

Accent lighting may be the most impactful design element in a space! Chandeliers, track lights, spotlights, and lamps can attracting shoppers into your space. Your space could have access to at least one electrical plug in your space (approximately 1 foot off the ground) that you may use for accent lighting.  We encourage the use of a timer.

POWER STRIPS AND EXTENSION CORDS

Our friends at the Fire Department require that only one three-prong power strip/surge protector be plugged into each outlet. All other plugs should plug directly into the power strip. No other extension cords or power strips may be plugged into the initial strip (No daisy-chaining).

Sharing Contact Information with the Public

If a shopper asks to contact you directly about a product, Craft Collective staff will provide them with a business card that you have provided for this reason. Craft Collective does not handle any custom orders on your behalf. We encourage you to place business cards or a sign with contact information in your space.

We take Safety and security seriously. We train our staff to be on the lookout for potential shoplifters as they walk the aisles. While we do our best to deter shoplifting, like other major retailers, theft still occurs from time to time. Craft Collective is not responsible for any loss that occurs due to theft or any other reason and does not insure inventory or personal property for potential losses.

Safety & Security

Loss Prevention

Keeping your items safe is something we take very seriously at Craft Collective.  While shoplifting is not a major problem in our stores, it does exist.  Walmart can’t stop it.  TJ Maxx can’t stop it.  And neither can we.  That said, we do everything we can to make Craft Collective a difficult mark for shoplifters.  

STORE CAMERAS

First, we install real and dummy cameras throughout every corner of the store to make shoplifters feel uncomfortable.  

SECURITY SYSTEM 
Our team will be monitoring the cameras as well as walking through the store regularly. Our team will be trained trained to say, “Excuse me, we have baskets available for your shopping convenience. We can also hold items at the counter for you if you would like."  Our team may even ask, “Any chance something fell in your clothing or in your purse?  Why don’t you check in the restroom?”  In most cases, they find the item and pay for it, or they leave it in the dressing room for us to take back later.  In the very rare occasion that the shoplifter makes a run for it, our team will try to follow the individual, take a picture of the license plate, and call the police.  We will prosecute, and as a vendor, you have the right to prosecute as well.  

Loss or Injury

Occurrences of loss or injury are extremely rare. Craft Collective is not responsible for any loss or injury in your space. Craft Collective does not insure vendor’s inventory or personal property for any potential losses. You may obtain liability and/or inventory insurance if desired through an insurance agency.  The individuals / business who rented the space assumes the liability for potential injury or damages to persons or their property arising during the term of this lease, including theft, occurring in or about your space.  If the leased space is damaged or destroyed by fire or other hazard not caused by the vendor, the agreement will become null and void, and unearned rent paid in advance by vendor will be refunded by Craft Collective.

Broken Items

Should an item get damaged by an individual at Craft Collective, we will ask, but not require, the individual to cover 50% of the cost of the item in hopes of recovering some or all of the item’s cost.  Craft Collective is not responsible for any loss or damage should any occur.

Craft Collective uses a Point of Sale software that tracks and posts each sale in real time to the cloud. You will be given a vendor portal that links to your online account where you can see sold items, view your account balance, add new inventory, and manage existing inventory all from your computer or smartphone. When adding a new item, you can input the price, quantity, and description. Each of your items will have your own unique ID on the barcode labels. When purchased, the item will automatically be sold under your account where you can see your sales all day, everyday.

Inventory Management

Item Entry

Review necessary steps on the Vendor Portal Tutorial page to create an item.

Barcode Lables

Barcode labels will be printed by Craft Collective staff. The labels will be ready for pick up for the vendor to place on the items the next business day following product approval. For example, a product is created by vendor on Sunday, reviewed by Craft Collective admins on Tuesday (next business day), and pending no edits, approved for posting. The labels will be ready for vendor to pick up on Wednesday at the Aynor store.

Rent is due on the 1st of each month. Craft Collective will take out the rent payment and applicable fees from the previous month’s sales. If there is a balance, we will send an invoice. The balance should be paid promptly. Once defaulted, your account will be turned over to a collection agency for them to handle from that point on. This may impact your credit score. Payout will be issued on the 1st of the month. The amount will be your total sales, minus monthly rent & commissions. Checks can be picked up at the front desk on the 2nd of the month. Should the payout happen during a weekend, checks will be available the following Monday. Checks that are not picked up by the 5th will be mailed.

Rent, Fees & Checks

How can I pick up my check?

Checks can be picked up at the front desk on the 2nd of the month. Should the payout happen during a weekend, checks will be available the following Monday. Payout will be issued on the 1st of the month. Checks can be picked up at the front desk on the 2nd of the month. Should the payout happen during a weekend, checks will be available the following Monday. Checks that are not picked up by the 5th will be mailed.

Sales Tax

Craft Collective will collect and pay all sales tax on your behalf. While in many cases, creating a separate entity for your business is not necessary, for those who do have an entity and are required to file monthly sales tax reporting, please report $0 in sales for the portion of goods sold at Craft Collective .

Regarding End of Year Statements and 1099’s

When it comes to taxes, it seems everyone does things a little differently. Some file things themselves, some use a software system, and some hire an accountant. Even each accountant seems to have his or her own way of doing things. When it comes to providing the IRS with the correct tax information you can do things in a few ways.


1) Keep track of your sales, rent, and fees yourself using the settlement report that comes with your check at the end of the month. Add up all the reports for the year and report your sales and expenses to the IRS.

2) If you would prefer, we can provide a document to you with your sales, rent, and fees for the tax year upon request. We call it the financial summary report and it includes everything you should need to complete your taxes.

Sometimes a person will ask if we will send a 1099-MISC for each vendor in the store. After much study and many conversations with different accountants and tax professionals, we want to provide a detailed explanation as to why we do not provide 1099’s to vendors.

As a general rule, “you must issue a Form 1099-MISC to each person to whom you have paid at least $600 in rents, services (including parts and materials), prizes and awards, or other income payments.” In this case, Craft Collective does not pay rent to vendors, you pay rent to us. Craft Collective provides a service to our vendors (You don’t work for us, we work for you!). Craft Collective does not give out prizes or rewards, but we do payout for merchandise sold every month. This often leads to confusion as it seems to fit into the “Other income” category. A careful reading of the 1099-MISC specific instructions from the IRS website found at https://www.irs.gov/ instructions/i1099msc, reveals a list of exceptions:

“Exceptions.

Some payments do not have to be reported on Form 1099-MISC, although they may be taxable to the recipient. Payments for which a Form 1099-MISC is not required include all of the following...

Payments for merchandise, telegrams, telephone, freight, storage, and similar items. “

Craft Collective’s payments to vendors at settlement constitute payments for merchandise, therefore these payments do not have to be reported on a 1099. This does not mean vendors are not responsible for reporting their sales or income to the IRS. How you report your sales revenue is conversation each vendor should have with their tax professional. We provide the monthly Settlement reports and the Financial Summary report so that you can report all the relevant information on your taxes.

As with much of the tax code, this topic can be a confusing one, which is why many markets do things in many ways. Furthermore, all the material prepared above is for general information purposes only and does not constitute legal or tax advice.

We hope this will bring some clarity to any confusion on the topic. If you would like a copy of the Financial Summary report don’t hesitate to ask our staff.

How does the first month's rent work?

Securing a space requires payment for the first months rent.  Rent is paid in advance for the upcoming month.  At the end of the first month, you’ll receive a check for your sales minus the next months rent and fees.  

Should your start date occur in the middle of the month, our team will prorate the amount and give you a credit for any days before the start date.  This credit will apply to the next month's rent.

For example, if your agreement begins on the April 11th and your monthly rent is $300, our team will calculate your daily rate:

        $300 rent divided by 30 days in April = $10 per day

Then you’ll be charged for 20 days in April:

        $10 per day X 20 days in April = $200

You’ll receive a credit for the remaining days to be put towards May’s rent:

        $10 per day X 10 days = $100 credit towards May’s rent

What about upcoming and new stores?

The same process is used when a new store opens to the public.  The first month's rent and deposit will be collected to secure and hold your space until opening.  

If we open to the public on April 11th,  we’ll prorate your rent for 20 days in April and give you a credit for the remaining amount to go towards rent due for the month of May.  

Balances Owed. My check looks wrong…

If the total sales do not cover the cost of the next months rent and fees, a balance is owed on the account and will be invoiced.  Should a balance of more than $250 be carried for more than 30 days, your actions will be considered abandonment of your space, inventory, furniture, and fixtures and Craft Collective will immediately become the default owner of your space and all its contents.  In the event that a balance persists, Craft Collective will try to create a payment plan that is feasible for both parties.  As a last resort, Craft Collective will pass on the balance to a third party collector to try to recover the losses.  

Moving Out

Moving Out & Inventory Pick Up

After the agreed initial term, a Vendor can end this lease with 30 days written notice.  This form should be completed at the start of the 30 day period and the vendor should notify staff when inventory will be picked up. Upon move out inspection, the security deposit will be returned to Vendors in their final check, which will be mailed to address on file.

I want to terminate my contract before the expiration date

Upon signing the contract, you are obligated to pay the Space Rent for the full term of the agreement.  Terminating a contract before the lease expires will result in Vendor being responsible for remaining monthly space rent. Before sending to a third party collector, we always try to work with someone to come up with a plan to address any balance on the account.  If you are struggling to make the monthly payment, please contact your store manager.  Often they can help give advice to increase sales or may come up with other ways to address the situation.  

Our goal is to do everything we can to help you and your business thrive.  By sharing the costs of operating a business, we can limit the barrier to entry so that those with the dream of starting their own retail business can pursue their dream with limited risk.  Opening your own brick and mortar store would cost many thousands of dollars in buildout, signage, Point of Sale software, utility deposits, insurance, rent, and much more.  The risk is much less when opening a shop at Craft Collective.  That said, Craft Collective is obligated to pay its bills and keep its commitments, so we ask you to do the same. Â